BIG4 포트 엘리엇 홀리데이 파크

Clean, cosy but simple cabin for a family. The cabin was surrounded by beautiful animals and nature. We even had visists from the magpies!! Lovely stay.

CABIN # 8, for 3 nights. It is disappointing to pay to stay in accommodation where the level of cleaning is so low. As a guest who is expected to pay IN ADVANCE days prior to arrival, we are left wondering how we will receive compensation of any substance. 1. Freezer: almost completely iced up, so badly that it was un-usable. We had freezer items, so my husband had to clear out the ice himself - not an easy task, and took him 15 minutes or so to do. We really don't feel that it is up to the guest to perform this task. As a side note, the freezer in Cabin 6 was the same (as our friends were staying in that Cabin during the same time) and we also observed the fridge in Cabin 7 being removed in between guests, and the freezer was the same. So ours was not a lone issue. 2. Exhaust fan in the bathroom: absolutely covered in dust, indicating it has not been cleaned in a very long time. 3. Dirt between the fridge and the wall: Again, completely filthy, indicating that the task of cleaning thoroughly has not been done in a long time. 4. Top of the wardrobe opposite the double bed (where the TV sits) is full of dust. Again indicating that this cleaning task has not been done in a long time. As someone who does not cope well with accumulated dust in the room where I sleep, I certainly have no wish to tolerate it when I travel and pay for accommodation. In addition to the below standard cleaning of our Cabin, we also note the absolutely disgraceful state of the ceiling fans in the Camp Kitchen. In a space where people are cooking and eating, the amount of dirt, dust and grime on the fans is unacceptable. As part of the BIG4 holiday park network, who (according to their website) were voted number one for location, experience, cleanliness, and service, my experience is quite the opposite. In a word - don't bother with the cabins. We also had to ask for the bins in the camp kitchen to be emptied - they were over flowing. The attitude of the staff was that they don't really care.

Didn’t appreciate not being able to check in one hour early particular given the weather was so horrible. There is no lounge to sit on only very hard kitchen chairs. There is a constant rattle coming from the a/c. There is black mole around the hand basin. The whole place needs an upgrade urgently. We won’t be back.

It’s old and dated, stained towels, pillow cases… hence I took my own sheet and blankets, I now have bad asthma due to mould in bathroom, will not recommend and will never stay in a cabin again

We loved the location of our cabin with it being tucked away and beautifully quiet. The rooms were clean and nicely presented and the shower was lovely and hot! The only negative was that we noticed a smell of cigarette smoke in the bedroom with the bunk beds, so we left the window open most of our stay and kept the bedroom door shut.

Well priced, clean, simple accommodation (budget cabin) fantastic facilities, pleasant staff and management.